Terms + Conditions

 

01/09/2025

Welcome to Alfie & Co Coffee Roasters. These Terms & Conditions (“Terms”) set out how we supply our products and services through our website www.alfiecoffee.co.uk. By placing an order with us, you agree to these Terms. If you have any questions, please contact us at shop@alfiecoffee.co.uk.

1. Who we are

Alfie & Co Coffee Roasters is a trading name of Simpson & Rye Ltd, registered in Scotland under company number SC640287. Registered office: C/O Premier Accounting, 9b Dalrymple Court, Kirkintilloch, Glasgow, G66 3AA.

2. Ordering with us

You can place orders through our website for coffee, subscriptions, and other products. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order if, for example, the product is unavailable or there was an error in pricing.

3. Prices & Payment

Prices are shown in GBP and include VAT where applicable. Payment must be made at the time of order via our secure checkout. We may update prices from time to time but will always honour the price shown at checkout once your order is confirmed.

4. Delivery

We deliver to UK addresses only. Delivery times are estimates only. We are not responsible for delays caused by postal services or factors outside our control. Risk of loss passes to you once the goods are delivered.

5. Subscriptions

Subscriptions renew automatically according to the frequency you select. You may pause, amend, or cancel your subscription at any time via your account or by contacting us. Subscription prices are subject to change, but we will notify you in advance of any changes.

6. Returns & Refunds

For non-perishable products (e.g. equipment, merchandise), you have a 14-day cooling-off period from delivery to cancel and return the product in unused, resaleable condition. Coffee and other perishable goods cannot be returned once opened unless faulty. If an item arrives damaged or faulty, please contact us within 7 days and we’ll arrange a replacement or refund.

7. Your responsibilities

You must ensure the details you provide (name, address, payment info) are accurate. Our coffee is clearly labelled with allergens and storage guidance. You are responsible for checking suitability before use.

8. Liability

We are not liable for indirect losses, loss of enjoyment, or business interruption caused by use of our products. Our total liability is limited to the amount paid by you for the product in question.

9. Intellectual Property

All content on this website, including logos, branding, and product descriptions, belongs to Alfie & Co Coffee Roasters and may not be used without permission.

10. Privacy & Cookies

Your personal data is handled in accordance with our Privacy Policy. We use cookies to improve your shopping experience.

11. Governing Law

These Terms are governed by the laws of Scotland. Any disputes will be dealt with in the Scottish courts.

12. Contact Us

If you have any queries, please get in touch: shop@alfiecoffee.co.uk
Postal: Alfie & Co Coffee Roasters, C/O Premier Accounting, 9b Dalrymple Court, Kirkintilloch, Glasgow, G66 3AA

Trade access only

You must be logged in with a trade account to view this page.

Log in